How to Raise and Monitor Support Tickets from the Dashboard
Step 1
Login to the dashboard using your credentials
Step 2
Click on the “Submit Ticket” icon as shown below.
Step 3
Fill in the details and click on “Create Ticket” button.
Step 4
To view your submitted tickets, click on the “View My Tickets” button below.
Step 5
In addition to this, you can also raise tickets via a particular conversation. Select a conversation for which you want to raise the ticket.
Step 6
Add the description and click on “Submit Ticket”.
Related Articles
Steps to implement CNAME mapping for dashboard
Below are the steps for Cname mapping – so that agencies and their clients can login into dashboard from agency’s company domain 1. Login at Domain management tool (for example C-Panel) of your website. Let’s say www.abc.com 2. On the Domain Settings ...How to Stop a Campaign from the Dashboard
Agencies will now be able to stop any campaign right from the dashboard. Here's how the process works. Step 1. Login to your dashboard. Step 2. On the global dashboard, search the project you want to cancel. Then, click the icon as shown below. Next, ...Keyword Ranking Dashboard Video
Keyword Ranking Dashboard VideoSTEPS TO SETUP NEW DASHBOARD VERSION 8
STEPS TO SETUP DASHBOARD VERSION 8 (TO BE USED CONCURRENTLY WITH VERSION 7) 1: Access the domain hosting management tool for your website, such as www.abc.com. If you're using cPanel, the direct URL usually takes the form of http://abc.com/cpanel or ...Steps to add agency logo on dashboard
Steps to Add the logo on the dashboard through reseller’s login – Under the setting icon, Go to manage account. Now scroll down, under change logo, upload your logo. Make sure you click on ‘Save Setting’. SEO Audit Report – While creating SEO audit ...