What Are Mentions? What Is the Difference Between Reviews and Mentions?
Reviews are from sites which specifically accept and display reviews along with star ratings. Mentions shows you all the times your business has been mentioned online and what’s being said from places such as blogs, newspapers, video sites, and others. They are as important as reviews because you get to learn who your customers are and why they like your services.
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Where Can I See my New Mentions?
Just as with Reviews, there are two ways in which you can see your new Mentions: You can arrange your reviews by date, showing the most recent first. Click on the calendar icon on the top right corner to adjust the arrangement.
Mentions and sentiments on the dashboard
The “Mentions” section onto dashboard basically shows you the number of times your business has been mentioned online and what’s being said about your business on various web properties such as websites, blogs, news portals, video sites, etc. We ...
Digital Reputation - Mentions and Sentiment Analysis Video
Digital Reputation – Mentions & Sentiment Analysis Video
How Often Are Mentions Updated?
Mentions are updated every Monday. So start your week by catching up with what's being said about you!
Why Aren't My Reviews Showing Up on the Review Widget?
Once your happy customers leave a review on your Review Widget, said reviews will not automatically appear on the widget. First, you will need to approve them by following these steps. We've decided to have reviews be approved by our Review Widget ...