How do I respond to Google reviews of my business from my dashboard?
First, make sure that your Google My Business account is connected to the dashboard. If you are not sure whether your account is connected or not, go to Analytics>Google My Business.
If you are not connected, the screen will prompt you to connect. Just click on the “Google My Business” button you’ll see and follow these steps.
Once connected:
- Go to Reviews, under Digital Reputation.
2. Scroll down to Reviews and select the Google Review you would like to respond to. Under the Action column, click on the reply button, write your response and hit Respond. Voilà!
Related Articles
HOW TO OPTIMIZE AND TAKE FULL ADVANTAGE OF YOUR GOOGLE MY BUSINESS LISTING
Google My Business itself is not a public-facing, searchable directory (such as Yelp), BUT your listing on Google My Business is what many other public-facing, searchable directories pull from. This includes Google Maps, which has become its own ...How to use the Survey Tool on dashboard
Surveys are great way to learn about your customer base, how they feel about your business and also allows you to make proactive business decisions. The survey tool is live on the dashboard. You can now create and publish online surveys in minutes, ...HOW TO HARNESS THE POWER OF YELP TO BOOST RANKINGS
If you run a business that relies on local search traffic for the majority of your custom, Yelp is an essential asset to your business’ online strategy. Fortunately for you, businesses can also establish a presence on Yelp to communicate with the ...Mentions and sentiments on the dashboard
The “Mentions” section onto dashboard basically shows you the number of times your business has been mentioned online and what’s being said about your business on various web properties such as websites, blogs, news portals, video sites, etc. We ...HOW TO GENERATE SEO AUDIT REPORT FROM THE DASHBOARD
Included - How to implement SEO Audit Widget on website Login to your dashboard. 2. Go to "PRESALE" in the top navigation and select "SEO Audit Reports". You can also click on "Create New Report" to start generating a report. 3. To generate your ...